About Us

WHO WE ARE

ABOUT US

"Where IT Meets Market Intelligence"

About
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13 Years of
experience

Company Introductions

A quick, secure &
transparent process.

NSMX (NS Matrix Services Pvt Ltd.) is a New Delhi based growing company and was founded in year 2011. We are a technology driven company and provide IT Enable services to our dedicated market research clients.

What makes NSMX unique is our ability to help clients meet challenges. We help them enhancing productivity by ensuring the smooth work of business functions economically and our ability to conceptualize, architect and implement new and expanded proficiencies which allows our clients to transform legacy models to take their business to the next level.

NSMX is a privately held online market research services and consulting company affianced in providing integrated solution to our worldwide clients with over 13 years of experience.

We are helping the world's largest and most innovative organizations think differently about technology and established brand equity in the Market Research domain through the range of services provided to the client base and the domain knowledge of its professionals.

We've got smart people who can help you learn about the latest techniques, acquire new skills and train on the solutions integral to your organization's success and can drive your business forward.

Why Choose Us

We ensure quality services for our clients

Choosing NSMX is a crucial decision for businesses and organizations looking to gather insights, make informed decisions, and stay competitive. The primary goal of NSMX is to reduce your cost of development through an effective outsourcing program, thereby allowing you to manage costs as you scale your operations. We have the technology experts who can build complex & customized surveys/products to any extend for our clients, Online Serve invests in the latest packages and training to ensure that you always have the best tools and resources available for your project needs.


Here are some reasons why you might choose NSMX:

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Global Reach

NSMX conducts research on a global scale and has international capabilities.

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Technology and Tools

Giving customers a flexible pathway to ownership of the outsourced assets, and development of Intellectual Property using HTML, JavaScript, Jscript, ASP, JAVA, SQL and AJAX.

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Customized Solutions

NSMX Emphasize the ability to tailor research projects to meet the specific needs and objectives of each client. Customization allows us to provide more relevant and actionable insights.

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Strong Communication

NSMX Emphasize communication skills in translating complex data into actionable insights that clients can easily understand and use.

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Client-Centric Approach

NSMX prioritize client needs and provide excellent customer service throughout the research process. Being responsive and attentive can set us apart.

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Expertise and Industry Knowledge

Our team's expertise in market research, including their deep knowledge of industry trends, market dynamics, and consumer behaviour.

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Comprehensive Services

NSMX offers a wide range of research services, such as qualitative and quantitative research, surveys, focus groups, and data analysis. Our team's expertise in market research, including their deep knowledge of industry trends, market dynamics, and consumer behaviour.

Strength

Our Operational Strength

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OPERATIONAL STRENGTH

  • NSMX’s Operational strength is its own framework for businesses to focus on growth and execute their strategy better than before always!
  • Our first step toward organizational excellence is building efficient processes that make it clear to all employees whether or not an organization’s systems are running smoothly and make it possible for team members to step in with improvements when necessary.
  • Drawing from continuous improvement and other tools, NSMX is pursuing operational excellence by adopting a mindset of problem solving, teamwork, and top-line growth, allowing us to create more value for clients.
  • NSMX’s drive to keep improving in order to have the capacity to pursue innovation and rests on two primary pillars: the systematic management of operations and the commitment to a positive culture that focuses on client’s needs and empowers staff. Empowered staff members have a clear understanding of goals and plans, feel secure in taking initiative, and come up with ways to resolve concerns.
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Centralized Context & Standardization

We have our own service management framework tool ‘NSMX Avenue’! A single tool for task management and prioritization which empowers complete NSMX team, team members, team leaders and team managers.

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In-Sync Communication Methodologies

Teamwork always exists; however, the information is managed in a way that does not hinder the development of tasks. i.e., the task is assigned to the member who will perform it in a standardized manner, with clear prioritization criteria, all finalized prerequisites, the necessary information for the execution, well-documented and accessible.

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Routine & Habits

  • Video calls with Camera On; personalized touch in communication matters!
  • If one is “online”, everyone is: Availability of team as per client work timings, so that all the client requirements are received and executed accordingly in real time to avoid any lack of communication and delay.
  • Share your screen whenever possible, especially to keep the context of the conversation clear to all participants.
  • Document the activities in context: if possible, unify the documentation and use the same “card”, so that all stake holders are on same page.
  • Give preference to “cloud” versions of the tools, accessible and automatically synchronized for ease to refer documents